Customer Success & Support Jobs at Coinme
Coinme has one open customer success and support role, fully remote, alongside 3 other open roles.
About Coinme
Coinme is a regulated cryptocurrency exchange and wallet service that lets people buy and sell Bitcoin and other cryptocurrencies using cash at over 14,000 retail checkout counters or using a debit card. It also offers a digital wallet for storing, sending, and receiving crypto. The company has been licensed since 2014.
The open role
- Live Phone Support Contractor - Remote LATAM : remote, posted 30 September 2025.
Also hiring at Coinme
Coinme is also hiring in engineering (1), finance and legal (1) and operations (1).
Its roles are in remote (4) and United States (2).
What customer success and support work involves at an early-stage startup
At a pre-seed to Series A startup you are often the whole support function. You answer the inbox, run onboarding calls, and tell engineers which bugs are costing customers. At a large company that work is split across several teams with a script to follow.
Questions people ask
Where is the customer success and support job at Coinme?
It is remote.
What else is Coinme hiring for?
Engineering, finance and legal, and operations: 3 more roles.