Customer Success & Support Jobs at Clarium
Clarium has 2 open customer success and support roles, 2 of them remote, alongside 6 other open roles.
About Clarium
Clarium provides an AI-powered supply chain resilience platform for healthcare. Its platform, Astra OS, connects data from hospitals and their suppliers in real time, offering workflow apps for disruption monitoring, substitute management, and other supply chain management tasks. The product is designed for hospitals and suppliers to improve efficiency, visibility, and resiliency.
The open roles
- Director, Value Realization: remote, USD 140k to 190k, Director, posted 5 June 2026.
- Strategic Customer Success Manager: remote, USD 120k to 150k, posted 3 June 2026.
Also hiring at Clarium
Clarium is also hiring in engineering (3), data and AI (1), product (1) and sales and business development (1).
Its roles are in United States (8) and remote (8).
What customer success and support work involves at an early-stage startup
At a pre-seed to Series A startup you are often the whole support function. You answer the inbox, run onboarding calls, and tell engineers which bugs are costing customers. At a large company that work is split across several teams with a script to follow.
Experience level
Open roles by the experience the posting asks for.
Questions people ask
Can these roles be done remotely?
2 of the 2 open customer success and support roles at Clarium are remote.
What else is Clarium hiring for?
Engineering, data and AI, product, and sales and business development: 6 more roles.