Customer Success & Support Jobs at CIM
CIM has one open customer success and support role, in Sydney.
About CIM
CIM provides an AI-driven smart building platform. Its core offering is PEAK, an AI-native building analytics platform that helps building operations and engineering teams improve building performance, reduce environmental impact, and enhance financial outcomes. The company also provides expert support to help teams work smarter and drive sustainability across building portfolios.
The open role
- Customer Success Manager: Sydney, posted 2 June 2026.
Also hiring at CIM
Its roles are in Sydney, Australia (1).
What customer success and support work involves at an early-stage startup
At a pre-seed to Series A startup you are often the whole support function. You answer the inbox, run onboarding calls, and tell engineers which bugs are costing customers. At a large company that work is split across several teams with a script to follow.
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Questions people ask
Where is the customer success and support job at CIM?
Sydney.