Customer Success & Support Jobs at CHOCO
CHOCO has 3 open customer success and support roles, 2 of them remote, alongside 4 other open roles.
About CHOCO
Choco is a platform for food distributors. It provides AI-powered ordering, digital storefronts, sales tools, and payment solutions to help food and beverage wholesalers grow margins and save time.
The open roles
- Customer Care Associate – (Multilingual): remote, Junior, posted 28 August 2026.
- Customer Care Associate - Enterprise (Turkey) : remote, Junior, posted 26 August 2026.
- Customer Success Manager (German Speaking): London, posted 24 July 2026.
Also hiring at CHOCO
CHOCO is also hiring in sales and business development (3) and engineering (1).
Its roles are in London, UK (5), Berlin, Germany (4), Barcelona, Spain (2) and Paris, France (1).
What customer success and support work involves at an early-stage startup
At a pre-seed to Series A startup you are often the whole support function. You answer the inbox, run onboarding calls, and tell engineers which bugs are costing customers. At a large company that work is split across several teams with a script to follow.
Experience level
Open roles by the experience the posting asks for.
Questions people ask
Can these roles be done remotely?
2 of the 3 open customer success and support roles at CHOCO are remote.
What else is CHOCO hiring for?
Sales and business development and engineering: 4 more roles.