Customer Success & Support Jobs at Catchafire
Catchafire has one open customer success and support role, in New York City, paying USD 83k a year, alongside 1 other open role.
About Catchafire
Catchafire is a capacity building platform for foundations and nonprofit partners. It provides on-demand skills-based volunteering and pro bono consulting to help nonprofits build operational infrastructure across areas like strategy, finance, HR, marketing, and technology. The platform also offers tailored programming, reporting, and support for foundations.
The open role
- Manager, Program Success: New York City, USD 83k, posted 5 August 2026.
Also hiring at Catchafire
Catchafire is also hiring in product (1).
Its roles are in New York City, NY, US (1).
What customer success and support work involves at an early-stage startup
At a pre-seed to Series A startup you are often the whole support function. You answer the inbox, run onboarding calls, and tell engineers which bugs are costing customers. At a large company that work is split across several teams with a script to follow.
Questions people ask
Where is the customer success and support job at Catchafire?
New York City.
How much does it pay?
USD 83k a year, as stated in the posting.
What else is Catchafire hiring for?
Product: 1 more role.