Customer Success & Support Jobs at Bright!Tax
Bright!Tax has 2 open customer success and support roles, alongside 2 other open roles.
About Bright!Tax
Bright!Tax is an online tax preparation service for US citizens living abroad. The company focuses exclusively on US expat taxes and offers services such as expat tax preparation, IRS Streamlined Procedure, FBAR filing, FATCA reporting, and consultations. It provides one-on-one support from expat tax experts, with complimentary kick-off calls and flat-fee pricing.
The open roles
- IT Support Specialist: New York City, posted 9 September 2026.
- Client Success Manager: New York City, posted 2 September 2026.
Also hiring at Bright!Tax
Bright!Tax is also hiring in finance and legal (1) and marketing and growth (1).
Its roles are in New York City, NY, US (3).
What customer success and support work involves at an early-stage startup
At a pre-seed to Series A startup you are often the whole support function. You answer the inbox, run onboarding calls, and tell engineers which bugs are costing customers. At a large company that work is split across several teams with a script to follow.
Questions people ask
What else is Bright!Tax hiring for?
Finance and legal and marketing and growth: 2 more roles.