Customer Success & Support Jobs at Brainlab
Brainlab has 5 open customer success and support roles, 1 of them remote, alongside 38 other open roles.
About Brainlab
Brainlab develops software and hardware for surgery and radiation therapy, including radiosurgery, surgical navigation, and integrated operating rooms. Its products are used by healthcare providers and physicians to treat cancer and other conditions of the brain and body. The company reports its technology is used in more than 6,000 hospitals across 121 countries and it employs over 2,000 people in 25 locations worldwide.
Also hiring at Brainlab
Brainlab is also hiring in engineering (11), sales and business development (10), finance and legal (5), marketing and growth (3), operations (3) and product (3).
Its roles are in Munich, Germany (20), Madrid, Spain (2), Dallas, TX, US (2) and Chicago, IL, US (2).
What customer success and support work involves at an early-stage startup
At a pre-seed to Series A startup you are often the whole support function. You answer the inbox, run onboarding calls, and tell engineers which bugs are costing customers. At a large company that work is split across several teams with a script to follow.
Questions people ask
Can these roles be done remotely?
1 of the 5 open customer success and support roles at Brainlab are remote.
What else is Brainlab hiring for?
Engineering, sales and business development, finance and legal, marketing and growth, operations, and product: 35 more roles.