Customer Success & Support Jobs at Bold Metrics
No customer success and support roles are open at Bold Metrics at the moment. The nearest open roles are linked below.
About Bold Metrics
Bold Metrics is a SaaS platform for apparel retailers and brands. It uses AI, machine learning, and digital twin technology to capture customer body measurements and provide fit and sizing solutions. The platform aims to improve conversion and average order value, reduce returns, and support sustainability and supply chain efficiency. The company was established in 2017.
Also hiring at Bold Metrics
Bold Metrics is also hiring in sales and business development (2), data and AI (1) and engineering (1).
Its roles are in Canada (1), United States (1), United Kingdom (1) and São Paulo, Brazil (1).
What customer success and support work involves at an early-stage startup
At a pre-seed to Series A startup you are often the whole support function. You answer the inbox, run onboarding calls, and tell engineers which bugs are costing customers. At a large company that work is split across several teams with a script to follow.