Customer Success & Support Jobs at Basis AI
Basis AI has one open customer success and support role, in New York City, paying USD 125k to 250k a year, alongside 37 other open roles.
About Basis AI
Basis builds AI agents that perform end-to-end accounting work for accounting firms, including tasks in client advisory services, tax preparation, audit, and corporate accounting. The agents handle complex workflows so that accountants can focus on review.
The open role
- Customer Success Manager: New York City, USD 125k to 250k, posted 15 June 2026.
Also hiring at Basis AI
Basis AI is also hiring in sales and business development (11), engineering (7), marketing and growth (7), finance and legal (4), data and AI (2) and operations (2).
Its roles are in New York City, NY, US (38).
What customer success and support work involves at an early-stage startup
At a pre-seed to Series A startup you are often the whole support function. You answer the inbox, run onboarding calls, and tell engineers which bugs are costing customers. At a large company that work is split across several teams with a script to follow.
Latest early-stage startup jobs, open to Pro members
Questions people ask
Where is the customer success and support job at Basis AI?
New York City.
How much does it pay?
USD 125k to 250k a year, as stated in the posting.
What else is Basis AI hiring for?
Sales and business development, engineering, marketing and growth, finance and legal, data and AI, and operations: 33 more roles.