Customer Success & Support Jobs at Away
No customer success and support roles are open at Away at the moment. The nearest open roles are linked below.
About Away
Away designs and sells luggage, bags, and travel accessories. The company launched in 2016 with a carry-on and now offers a range of travel essentials.
Also hiring at Away
Away is also hiring in sales and business development (8), operations (6) and design (1).
Its roles are in New York City, NY, US (3), Los Angeles, CA, US (3), Washington, DC, US (2) and Dallas, TX, US (2).
What customer success and support work involves at an early-stage startup
At a pre-seed to Series A startup you are often the whole support function. You answer the inbox, run onboarding calls, and tell engineers which bugs are costing customers. At a large company that work is split across several teams with a script to follow.
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