Customer Success & Support Jobs at AssistMe
AssistMe has 2 open customer success and support roles, 1 of them remote, alongside 3 other open roles.
About AssistMe
AssistMe provides digital assistance systems for care homes, including incontinence management. Its system uses a digital sensor clip on a resident's incontinence product that sends a notification to caregivers via smartphone, tablet, or browser, helping avoid leakage and supporting care professionals.
The open roles
- Customer Support Specialist (m/w/d), 40h: remote, posted 21 August 2026.
- Werkstudent:in (m/w/d) Customer Support: Berlin, posted 8 July 2026.
Also hiring at AssistMe
AssistMe is also hiring in engineering (1), marketing and growth (1) and sales and business development (1).
Its roles are in Berlin, Germany (5) and remote (1).
What customer success and support work involves at an early-stage startup
At a pre-seed to Series A startup you are often the whole support function. You answer the inbox, run onboarding calls, and tell engineers which bugs are costing customers. At a large company that work is split across several teams with a script to follow.
Questions people ask
Can these roles be done remotely?
1 of the 2 open customer success and support roles at AssistMe are remote.
What else is AssistMe hiring for?
Engineering, marketing and growth, and sales and business development: 3 more roles.