Customer Success & Support Jobs at Arcadia Global
Arcadia Global has 3 open customer success and support roles, 3 of them remote, alongside 15 other open roles.
About Arcadia Global
Arcadia.io provides population health management software for healthcare providers and payers. The company aggregates large amounts of disparate healthcare data, applies algorithms to identify opportunities to improve patient care, and makes those opportunities actionable for physicians at the point of care in near-real time, aiming to reduce costs and improve patient health.
The open roles
- Enterprise Implementation Manager: remote, USD 100k to 156k, posted 19 August 2026.
- Implementation Manager: remote, USD 100k to 135k, posted 16 May 2024.
- Customer Success Manager: remote, USD 70k to 112k, posted 19 April 2024.
Also hiring at Arcadia Global
Arcadia Global is also hiring in sales and business development (5), data and AI (4), operations (4), engineering (1) and product (1).
Its roles are in remote (17), Boston, MA, US (3) and Arlington, VA, US (1).
What customer success and support work involves at an early-stage startup
At a pre-seed to Series A startup you are often the whole support function. You answer the inbox, run onboarding calls, and tell engineers which bugs are costing customers. At a large company that work is split across several teams with a script to follow.
Questions people ask
Can these roles be done remotely?
3 of the 3 open customer success and support roles at Arcadia Global are remote.
What else is Arcadia Global hiring for?
Sales and business development, data and AI, operations, engineering, and product: 15 more roles.