Customer Success & Support Jobs at Aiwyn
Aiwyn has 3 open customer success and support roles, 3 of them remote, alongside 5 other open roles.
About Aiwyn
Aiwyn is a platform for accounting firms that provides automation and AI across payments, practice management, client experience, and tax. It offers a unified client portal and tools for invoicing, reminders, reconciliation, time tracking, billing, projects, and resource planning, as well as an open platform and data layer for AI initiatives.
The open roles
- Customer Support Specialist: remote, posted 2 September 2026.
- Enterprise Customer Success Manager: remote, posted 21 August 2026.
- Mid-Market Customer Success Manager: remote, posted 4 August 2026.
Also hiring at Aiwyn
Aiwyn is also hiring in product (2), engineering (1), finance and legal (1) and marketing and growth (1).
Its roles are in United States (8) and remote (8).
What customer success and support work involves at an early-stage startup
At a pre-seed to Series A startup you are often the whole support function. You answer the inbox, run onboarding calls, and tell engineers which bugs are costing customers. At a large company that work is split across several teams with a script to follow.
Questions people ask
Can these roles be done remotely?
3 of the 3 open customer success and support roles at Aiwyn are remote.
What else is Aiwyn hiring for?
Product, engineering, finance and legal, and marketing and growth: 5 more roles.