Customer Success & Support Jobs at Addi.fit
Addi.fit has one open customer success and support role, in Bogotá, alongside 30 other open roles.
About Addi.fit
Addi is a financial platform in Colombia that lets consumers pay for purchases in installments without a credit card. Users can obtain a spending limit (Cupo) in minutes using only their ID and WhatsApp, then use it at more than 35,000 physical and online stores or in Addi's own marketplace. The company also partners with more than 20,000 merchants and reports serving over 2 million customers.
The open role
- IT Help Desk: Bogotá, posted 24 June 2026.
Also hiring at Addi.fit
Addi.fit is also hiring in sales and business development (10), engineering (6), operations (4), finance and legal (3), marketing and growth (3) and people and talent (2).
Its roles are in Bogotá, Colombia (8), Medellín, Colombia (2), Cali, Colombia (1) and Bucaramanga, Colombia (1).
What customer success and support work involves at an early-stage startup
At a pre-seed to Series A startup you are often the whole support function. You answer the inbox, run onboarding calls, and tell engineers which bugs are costing customers. At a large company that work is split across several teams with a script to follow.
Questions people ask
Where is the customer success and support job at Addi.fit?
Bogotá.
What else is Addi.fit hiring for?
Sales and business development, engineering, operations, finance and legal, marketing and growth, and people and talent: 28 more roles.